Contact Support

We are here to help with your account, a booking, or a technical problem.

Prefer email? Write to support@lumihome.app

Include the necessary details

Provide your account email, what you were trying to do and, when applicable, the booking date and service. Never send passwords or complete card numbers.

Issues during a service

Use the private chat in the app first to coordinate an active booking. If there is an immediate risk to a person or property, contact your local emergency services.

Payments

Include the booking identifier and a description of the problem. Complete card details are handled by Stripe and must never be sent through email or this form.